A recent survey from a global retail giant titled “The State of the Consumer, Retail & FSOP Report” compiled insights from various studies to look at how the retail industry has changed since the pandemic last March.
The five major trends include:
At Home Moments
More consumers are expected to continue living, work, and hanging out at home than before the pandemic.
Comfort and Indulgence
60% of consumers are buying self-care items, while 56% currently spend on treats for themselves and their families.
Digital Commerce
90% of consumers plan to spend on food online even after the pandemic
Value Redefined
The pandemic increased mindful spending, supporting impacted workers, and social issues.
Focus on Health
Even after the pandemic, hygiene as a safety concern will impact consumer spending habits.
As consumer behavior continues to adapt due to the pandemic, how can you help tailor your message to meet the changing needs of your target customer?

Local business owners today need an expert to help with the tough business choices of the 21st Century. Christa Broussard can be that person for you. Call her anytime @ (225) 229-2674 or email: christa@big1021.com
Christa is a local marketing expert with Big 102.1 and can help you with a lot more than just radio advertising. Understanding how to grow market share for your local business is serious business and Christa is trained to serve businesses like yours with expertise that helps you bring more customers to your business right here in Acadiana.
BIG 102.1 Gets Results With Adults
There is a reason we only focus on adults at Big 102.1. We don’t play music for children or teenagers. It’s because our adult listeners are the key holders to our community, consumers with money, and those most on the move in Acadiana. Calling Christa starts you on the path to connect with more new customers because of our over-the-air programming, digital and social media, podcasts, and other tools, powerful for business owners just like you.
Thank you for listening to Big 102.1.
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