This is an interesting development as it could start a trend around the country.
The Rhode Island Department of Motor Vehicles is pitching an idea to Governor Gina Raimondo that would charge customers an extra fee for just walking in the door when they don’t have to.
The $15-fee would apply to things like license and registration renewals that can be completed online or by mail, but not services that must be done in person. The DMV estimates the walk-in customer service charge will reduce wait times and generate about over $1-million in revenue. Of course, if successful, the amount of revenue would decrease as the DMV would see less walk-in traffic. The DMV is also considering a $15-late fee for renewing expired licenses and registration.
