Getting ‘Payment Status Not Available’ from the New IRS Stimulus Check Tracker

Getting ‘Payment Status Not Available’ from the new IRS stimulus check tracker?  It may be frustrating, but the good news is you don’t appear to be alone.

Many on social media have posted that they’re seeing the message after they input their information.

IRS Message

screenshot/irs.gov

A Treasury spokeswoman says there shouldn’t be any errors with people receiving that message. If the IRS is telling you it can’t determine your eligibility, a couple things could be happening:

  • You’ve filed for 2019, but it hasn’t processed

  • You’re incorrectly inputting your information. The spokeswoman said it could potentially be an issue with your address.

If you’ve entered in incorrect information too many times, you will see a message locking you out for 24 hours for security reasons.

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