Cirque Du Soleil has canceled performances in New Orleans and Lafayette, Louisiana due to the COVID-19 pandemic.
Ticket holders for BAZZAR in New Orleans will be contacted to start their refund process. Ticket holders for OVO in Lafayette will be notified on how to obtain refunds by their respective third-party ticketing company.
From the press release:
“CIRQUE DU SOLEIL CANCELS PERFORMANCES IN LOUISIANA DUE TO COVID-19 PANDEMIC
LOUISIANA (March 13, 2020) – In light of the COVID-19 pandemic and following the World Health Organization and Center for Disease Control and Prevention’s recommendation of social distancing, all performances of Cirque du Soleil’s BAZZAR in NEW ORLEANS and OVO in LAFAYETTE have been cancelled.
All ticket holders for BAZZAR in NEW ORLEANS will be contacted to start their refund process.
All ticket buyers for OVO in LAFAYETTE will be refunded and will be notified on how and when their refunds will be processed by their respective third-party ticketing company. Ticket buyers who bought their tickets through Ticketmaster will be issued an automatic refund on the credit card used to purchase their tickets. No further action is required.
Cirque de Soleil’s Touring Show Division is currently revisiting tour plans for both BAZZAR and OVO for the rest of 2020.
Cirque du Soleil Entertainment Group is committed to providing a work and performance environment with the highest standard of health and safety. In collaboration with local health authorities and business partners, the company will continue to monitor this situation as it evolves and will share information as needed.
For further questions, please contact Cirque du Soleil’s Customer Service team: 1-877-9 CIRQUE (1-877-924-7783).
About Cirque du Soleil Entertainment Group Cirque du Soleil Entertainment Group is a world leader in live entertainment. On top of producing world-renowned circus arts shows, the Canadian organization brings its creative approach to a large variety of entertainment forms such as multimedia productions, immersive experiences, theme parks and special events. It currently has 4,900 employees from nearly 70 countries. Going beyond its various creations, Cirque du Soleil Entertainment Group aims to make a positive impact on people, communities and the planet with its most important tools: creativity and art. For more information about Cirque du Soleil Entertainment Group, please visit : CirqueduSoleilEntertainmentGroup.com. “