To help customers deal with the rippling effects of COVID-19, the new coronavirus, Cleco is temporarily suspending service disconnects and late fees on customer accounts effective today until further notice.
“The well-being of our customers, contractors, employees and the general public is our primary concern as the coronavirus has now reached Louisiana and was recently declared a global pandemic by the World Health Organization,” said Ron Smith, director of customer experience. “We don’t want our customers to have to worry about losing electricity and incurring late fees given the importance of electric power in preventing the spread of the virus.”
Cleco press release
